Transform the way you see the world and the way the world sees you by effectively managing your emotions The happiest and most fulfilled people are not always the cleverest or most talented, skilled, or educated among us. Instead, those who can effectively manage feelingstheir own and those of the people around themfrequently wear that crown. And now more than ever, emotional intelligence is the trait you need to develop to unlock your true potential. In the newly revised second edition of Emotional Intelligence, bestselling author of the Mindfulness Pocketbook and career coach, Gill Hasson, delivers yet another insightful roadmap to navigating and harnessing your emotions. You'll learn to boost your productivity, happiness, calm, and confidence as the author explains the startlingly straightforward fundamentals of our feelings. You'll also discover how to boost your OEQO (emotional intelligence quotient) to improve your personal and work lives, manage conflict, understand office politics, deal with bullying, and more. Emotional Intelligence walks you through how to: O Manage anxiety and stress so they don't overwhelm you at work or at home O Express yourself and your desires clearly and simply so you can get more of what you want O Be more assertive so you can protect yourself and those you care about from mistreatment Emotional Intelligence remains the gold standard in effective, self-guided resources for improving your mental health and your life.
Introduction 1
Part One: Understanding Emotions 15
1 What Emotions Are and Why We Have Them 17
2 Identifying and Understanding Emotions 35
3 Managing Your Emotions 55
Part Two: Managing Emotions 71
4 Managing Emotions with Better Communication 73
5 Being Assertive 99
6 Positive Thinking 119
Part Three: Putting It into Practice 139
7 Manage Worry and Anxiety 141
8 Managing Anger 153
9 Understanding and Managing Disappointment 171
10 Understanding and Managing Bullying 181
11 Motivating and Inspiring People 197
About the Author 207
Index 211
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